Simple Business Technology - Growing small and medium size businesses in Rochester, New York NY by giving technology assistance across all business functions
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  The SIMPLE Process  
 

SIMPLE Business Technology uses two time-tested, business-focused processes to identify, evaluate and solve problems. In addition to helping you achieve business goals, the objective of the processes are to:

  • First, get an immediate impact with little or no additional investment by identifying ways to use existing software and hardware to the fullest.
  • Second, create a sustainable impact by developing a strategy for future technology implementations that supports your business strategy and objectives.
Maximize Current Software and Hardware   Strategy for Future Technology Implementations

Review Current State of People, Process and Technology

People

  • 360 degree review of your personnel's technology:
    • skills
    • interest
    • use
    • culture

Process

  • Identify key business processes
  • Identify what processes are and are not working well
  • Identify how technology is and isn't being used in those processes

Technology

  • Review current HW/SW inventory

Establish Ideal State with Measurable Objectives for Improvement

Develop Gap Closure Plan

  • Identify underutilized technologies
  • Prioritize processes to be addressed
  • Identify or assign stakeholders and process owners
  • Develop training plan
    Identify resources for training, if necessary

Implement Plan

  • Set the culture, as appropriate
  • Train personnel as necessary
  • Reengineer identified processes, as necessary

Measure, Monitor and Adjust. Repeat.

Track the results of the implementation against the ideal state measurable objectives and adjust the implementation plan as necessary.

 

 

External Business Factors Assessment

  • Competition
  • Economy
  • Market conditions
  • Regulatory Issues, if applicable
  • Identify opportunities and threats

Internal Business Factors Assessment

  • Corporate Strategy
  • Corporate Culture
  • Identify key business processes
  • Existing Measurable Objectives
  • Identify strengths and weaknesses

External Technology Audit

  • Customers/Clients
  • Suppliers
  • Competitors

Internal Technology Audit

  • 360 degree review of personnel skills, interest and use
  • Review current HW/SW inventory
  • Document critical processes currently using, and not using technology

Technology Plan

  • Prioritized the technology needs
  • Determine financial resources needed
  • Prepare an estimated timeline for completion
  • Identify staff/vendor requirements
  • Identify or assign stakeholders and process owners
  • Detail the expected results, in terms of incremental revenue or saved costs
  • Determine measures of effectiveness

Implementation of the plan

  • Set the culture, as appropriate, for any necessary changes
  • Purchase required hardware and software
  • Train staff on how to apply technology optimally, as needed
  • Hire, staff, contract personnel resources

Measure, Monitor and Adjust. Repeat

Track the results and effectiveness of the technology plan and implementation schedule. Shifting market conditions, evolving competition and maturing technology all dictate that this is not a 'one and done' process. It is an ongoing, cyclical process that all companies follow in order to achieve, maintain or return to excellence.

The Relationship

SIMPLE Business Technology is a combination of consultant, flexible staff & service provider.

  • SIMPLE becomes a part-time member of your leadership team
  • Available in full day or half day increments
  • All work is done on a consistent schedule (Ex. Every Tuesday morning and Thursday afternoon)
  • To stay in the flow of critical Information, all work is done at your site
  • Recommended services are provided by SIMPLE or a vendor that SIMPLE manages for you

 

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