Simple Business Technology - Growing small and medium size businesses in Rochester, New York NY by giving technology assistance across all business functions
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SIMPLE helps increase revenue and cut costs by applying technology across all business functions, including:

 
  • Sales
  • Purchasing
  • Legal
 
  • Marketing
  • Customer Service
  • HR
 
  • Finance
  • Operations
  • Admin

Business technology can make you strategically competitive in the marketplace. Business Technology is a lot more than just IT and it's not sinking more money into infrastructure. Here is a partial list of how SIMPLE Business Technology can help you:

 
     
  Sales  
 
  • Sales Force Automation – Software improves sales staff productivity
  • Sales Order Processing – Automation processes orders faster with greater accuracy
  • Website - Drive sales, leads, foot traffic and customer satisfaction
  • Online Auctions - Sell more with a new sales channel
  • Customer Extranets – Increase customer loyalty and repeat purchases
 
     
  Marketing  
 
  • Online Surveys – Take the pulse of your current and prospective customers
  • Email Campaigns – Efficiently communicate with current and prospective customers
  • Newsletters – Build relationships by providing something of value
  • Website
    --Content Optimization for the Web – Satisfy the web surfer’s different reading style
    --Content Management – Fresh content increases repeat visitors and repeat sales
    --Information Design – Make it easy for visitors to find what they want & what you want them to find
    --Usability Reviews and Testing – Give them a great customer experience!
    --Traffic Analysis – Know where visitors came from, why they came and what they did
    --Internationalization – Expand your markets – Go Global!
    --e-Commerce - When appropriate, sell online
  • Search Engine Marketing
    --Keyword Strategy and Selection – Learn the key words searchers use
    --Content and Code Editing – optimize to attract search engines
    --Pay-per-click Strategies – Get instant high placement
    --Reporting – Know where you stand every month, what worked and what didn’t work
  • Brand Building on the web – Your website tells your story! Give the best first impression
  • Consistent Image in all Mediums – Sell Sheets, PowerPoint, and website
  • Custom, Print-on-Demand Sell Sheets – Make every customer feel special!
 
     
  Finance  
 
  • Online Invoicing – Automate the billing and collection process
  • Online Banking – Cut the time necessary to manage your finances
  • Collect, Track and Report Billable Hours – Take the pain out of the process
 
 

 

 
  Procurement & Fulfillment  
 
  • Auctions – Lower your acquisition costs
  • Online Purchasing – Streamline and expedite the purchase and recordkeeping process
  • Automate Recurring Purchases – Save time
  • Use Established Technology Vendor Relationships – Our preferred pricing is passed on to you
 
     
  Customer Service  
 
  • Online Surveys – Regularly, easily, inexpensively get feedback from clients
  • Customer Extranets – Have key information available 24/7 for key clients
  • Customer Relationship Management (CRM) – It’s not just for the big boys
 
     
  Operations  
 
  • Document Collaboration – Share comments and edits within your office and with clients
  • Online Appointments – 80% would make an online reservation if they could
  • Industry Specific Software Applications – Leverage niche applications made for your situation
 
     
  Information Technology  
 
  • Remote Email Access – Research shows a 1 hour increase of work per employee, per day
  • Remote Document Access - Stay productive when on the road or working from home
  • Internet Access – Get the right speed at the right price
  • Web Hosting – Which is right for you? Shared, co-located or managed?
  • Domain Name Registration – Claim your place in the World Wide Web
  • Wireless Voice Carrier – Get the best plan and price for your needs
  • Server Hardware and Software – Ensure availability, security and data is backed up
  • Wireless vs. Wired Networks – When the situation is right, liberate yourself from wires
  • Hardware
    --Desktops – Don’t over-buy or overspend.
    --Laptops – Take your office with you and be productive wherever you are
    --PDAs – Gadget or Gotta have?
    --Mobile Phones – Navigate the maze of bells and whistles
  • Software
    --Custom Application Development – Get what you need, nothing more, nothing less
    --“Off the shelf” Applications –Mature software may exist at a reasonable cost for your industry niche
 
     
  Legal  
  Software Compliance Auditing and Tracking – Ensure that you only use what you bought  
     
  Human Resources  
 
  • “Self Serve” Human Resources – Let employees take charge of their benefits
  • Intranet or Internet based applications – Access HR information remotely
  • Corporate Intranets – Information at employees’ fingertips is a proven productivity enhancer
  • Technology Skills assessment and training plans – Update your staff’s skills
  • Technical Training Grant Opportunities - Be informed about what financial support is available
 
     
  Adminisitrative Support  
 
  • Automate the Timesheet Process – Eliminate data entry, improve accuracy and billing rates
  • Document Collaboration – Dramatically cut the time to route, edit and approve a document
  • Templates and Styles –Advance tools in Word, Excel and PowerPoint cut time, give an improved, consistent image and increases accuracy
  • Shared Calendaring – Stop spending 30 minutes coordinating a 60 minute meeting

 

 
 

 

The benefits of working with SIMPLE
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